Privacy Policy

Welcome to Pixoma (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, disclose and safeguard information when you use our website pixoma.io and our mobile/desktop applications (collectively, the “Services”).

1) Information We Collect

• Account Data: email, display name, password hash, and settings.
• Usage Data: device/browser, pages viewed, interactions, approximate location (from IP), crash logs.
• Content You Provide: prompts, uploaded text, images, audio/video, rendered outputs.
• Payment Data: processed by our payment providers (e.g., App Store, Google Play, Stripe). We receive limited billing metadata and status, not full card details.
• Cookies and Similar Tech: for authentication, preferences, analytics and performance.

2) How We Use Information

• Provide, maintain and improve the Services and features.
• Operate generation/rendering, storage and content delivery.
• Authenticate users, prevent fraud/abuse, enforce policies.
• Analytics, product research and aggregate reporting.
• Communications about updates, security, and support.

3) Legal Bases (EEA/UK)

We process personal data on the following bases: performance of a contract (providing the Services), legitimate interests (security, analytics, product improvement), consent (where required, e.g. certain cookies/marketing), and compliance with legal obligations.

4) Sharing & Disclosure

• Vendors/Processors supporting hosting, storage, analytics, payments, customer support.
• Legal: if required by law or to protect rights, safety and property.
• Business Transfers: in connection with a merger, acquisition or asset sale.

5) International Transfers

Your information may be transferred to and processed in countries different from your own. We use appropriate safeguards where required by law.

6) Data Retention

We keep personal data only as long as necessary for the purposes above, then delete or anonymize it unless a longer period is required by law.

7) Your Rights

• Access, correction, deletion, and portability (where applicable).
• Object or restrict processing in certain circumstances.
• Withdraw consent (where processing is based on consent).
• Opt out of marketing communications at any time.

To exercise rights, contact us at hello@pixoma.io. You may also lodge a complaint with your local data protection authority.

8) Children’s Privacy

Our Services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal data from children.

9) Security

We use administrative, technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

10) Third-Party Services

Our Services may link to or integrate third-party services (e.g., social platforms, app stores, payment providers). Their privacy practices are governed by their own policies.

11) Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will provide notice (e.g., by updating the “Last updated” date or via in-app notice).

12) Contact

If you have questions, contact: hello@pixoma.io (subject: “Privacy”).